Some Internet Explorer users have posted on Microsoft’s support forum about a recovery webpage error.
That’s a webpage crash that arises for some users when viewing pages in IE. When the issue arises, Internet Explorer provides a recover webpage option to restore the page that crashes.
However, clicking the recover webpage option doesn’t always restore the page. Instead, Internet Explorer displays a website that is not responding error message. Therefore, IE users can’t view pages, or at least lose data, when the recover webpage error arises.
How can I easily fix the webpage recovery error in Internet Explorer?
1. Turn off Internet Explorer’s add-ons
- Click the Tools button at the top right of Internet Explorer’s window.
- Select Manage add-ons to open the window shown directly below.
- Select Toolbars and Extensions on the Manage Add-ons window.
- Select an add-on to turn off.
- Press the Disable button to turn off the selected add-on.
- Then disable all other third-party add-ons listed on the Toolbars and Extensions tab.
- Click Close to exit Manage Add-ons.
- Restart the Internet Explorer browser.
2. Check your proxy settings
- First, open your Run accessory, which you can do by pressing the Windows and R keys at the same time.
- Type inetcpl.cpl in Run and press Enter to open the Internet Properties window.
- Click the Internet Properties window’s Connections tab.
- Press the LAN settings button to open the window in the screenshot directly below.
- Uncheck the Use a proxy server for your LAN checkbox if it’s selected.
- Select the Automatically detect settings checkbox.
- Click the OK option to exit the Local Area Network (LAN) Settings window.
3. Open Internet Explorer with its safe mode
- Press the Windows and X keys simultaneously, then choose the Run option.
- Next, type this Run command in the Open box:
“C:\Program Files\Internet Explorer\iexplore.exe” -extoff
- Press the OK button to open Internet Explorer in its safe mode, which disables add-ons.
4. Reset Internet Explorer
- Close Internet Explorer if it’s open on your taskbar.
- Press the Windows + S keyboard shortcut, which will open Windows 10’s Type here to search box.
- Input the keyword internet options to search for.
- Click Internet Options to open its window.
- Select the Advanced tab that’s shown directly below.
- Click the Reset option.
- Then press the Reset button to restore Internet Explorer to default.
- You’ll also need to restart Windows after resetting Internet Explorer for changes to take effect.
5. Select automatic IP address settings
- Press the Type here to search button on your taskbar to open that utility.
- Input network in the search box.
- Click View network connections to open that Control Panel applet.
- Right-click your net connection to select Properties.
- Select Internet Protocol Version 4 on the Networking tab that opens.
- Click Properties to open the window in the snapshot directly below.
- Select the Obtain an IP address automatically radio button if it’s not already selected.
- Select the OK option.
6. Reset your network adapter
- First, press the Windows and X keys at the same time, which will open a menu that includes various shortcuts.
- Click the Run shortcut.
- Enter cmd in Run’s Open box.
- To open an elevated Command Prompt, press the Ctrl + Shift + Enter keys at the same time.
- Next, type in these four separate network reset commands in your Command Prompt pressing Enter after each one:
netsh advfirewall reset
netsh int ip reset
netsh int ipv6 reset
netsh winsock reset
- Restart Windows after you’ve run all those commands.
Those are some of the more likely fixes for the recovery webpage error.
Disabling third-party IE add-ins and resetting Internet Explorer are among the most widely confirmed resolutions.
So, give those resolutions a shot before trying the others.